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Getting It Done or Making It Happen?
Encoding Excellence into Execution

In "Get It Done" organizations, people show up and do their jobs. Work is fine, but not fantastic. In "Make It Happen" companies, employees don’t just do their work - they love their work. Employees don’t just meet their goals - they exceed them. Customers are not simply satisfied - they’re elated.

In this inspiring presentation, John Foppe, a veteran author, trainer, and adviser to executives, reveals how a "Code of Exasperation" can unwittingly exist within an organization defining the difference between "getting it done" and "making it happen". It’s no secret employees can become burnt out, fearful, and complacent. Instead, the secret is how these reactions kill vital initiatives.

John was born without arms, and he once led a life of dependency. He created his disability through exasperated perceptions, reactions and practices. Likewise, John reveals how employees create an organizational reality that either makes or breaks the company’s vision.

The "Code of Exasperation" can’t be purged, but it can be re-written into a "Code of Execution". John teaches how to encode a new reality and healthier roles where people execute in their own way. As employees understand the part they play in the big picture, they naturally embrace the vision. Rather than trying to transmit the vision to people, now people realize the vision through their own initiative. Instead of simply getting it done employees make it happen!

As a result of this presentation, participants will:

  1. Learn how to fill the gaps between the company’s vision and desired outcomes resulting in higher productivity, better image and greater profits.
  2. Experience how people take on a way of being that encodes itself into an organization’s culture, either making or breaking a vision. Inspiring employees to be the vision improves performance, increases morale, and develops superior service.
  3. Identify their "set" perceptions and learn how these viewpoints close off their minds inhibiting creativity and spawning resignation.
  4. Stop excuse-building behavior and challenge people to set higher goals.
  5. Recognize the four types of exasperated employees and their predominant perceptions, reactions and practices, which increases attrition, angers customers and kills vital initiatives.
  6. Identify the "Subconscious Conspiracy" - An unspoken relationship dynamic affecting the norms, values, assumptions, and rituals of an organization that perpetuates blame and kills initiative. Stopping the conspiracy eases conflict, alleviates stress and lowers turnover.
  7. Recognize the four types of executor employees and their predominant perceptions, reactions and practices, which creates excitement, prevents costly mistakes and makes things happen.
  8. Identify and ignite the "Conscious Covenant" - A transparent relationship dynamic where each person’s strength holds each other accountable creating camaraderie and a willingness to listen and learn.
  9. Spot the "Have Trap" - A common motivational mistake of confusing incentives for the goal itself. Avoiding the trap empowers people to think creatively and do more with less.
  10. Learn the "Path of the Executor" - An alternative paradigm of self-motivation and self-management where employees consciously internalize a vision and commit to executing outcomes enabling people to solve their problems.
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